Process Communication Model®
The secret weapon of successful negotiations!
This training is designed for leaders or people in key positions, whose daily professional life is mainly around strategic leadership and communication as well as negotiation.
Module 1: Process Communication Model® Basics
offers an introduction to the most important components of process communication and practical use
includes the creation of a personality profile based on an online questionnaire
Module 2: Intensified knowledge of the Process Communication Model®
repeats the key components of the first module and focuses on in-depth application of the model in communication and stress dealing
Module 1: Basics
six personality types, which everyone has to a certain extent
the strengths and weaknesses of each personality type
five styles of interaction
communication channels to create constructive contact
psychological needs of each personality type
Module 2: In-depth training with an emphasis on negotiation
preferred social surrounding of each type
Perceiving and contacting each other in creation of communication process
drivers in difficult situations
Entrepreneurs, Consultants, Lawyers, Innovators
Operative negotiations (e.g. project management, sales, purchasing, key accounts,...)
Policy makers, NGOs
The Process Communication Model (PCM®)
helps you to identify your preferred communication channels and psychological needs
enables conscious perception of communication and behaviour patterns of others
concentrates on interaction, so HOW and heightens the effect of WHAT in interaction with other people
strengthens leadership qualities, team development, motivation and conflict resolution
is an extensive personality and communication model based on scientific research in behavioural psychology
improves your personal stress management and sharpens your understand of partners
Based on your own personality profile, we create your "key to yourself" in Module 1. This includes your personality architecture and individualized materials.
Das Process Communication Modell®
Everyone has an individual architecture based on six personality types
Your BASIS shapes your perception and preferred communication
Your PHASE defines what motivates you in a professional as well as personal manner
The personality types were developed and validated within the last 30 years in more than 950.000 scientific profiles
Bundesministerium für Landesverteidigung
Für mich völlig neue Herangehensweisen an die Problemstellungen und Möglichkeiten der Personenführung, welche direkt im Arbeitsumfeld sofort angewandt werden können und sich permanent weiterentwickeln.
Prozess Kommunikation klar aufbereitet, gute Praxisübungen, sehr gute Übertragbarkeit in den Beruf.
Spannende & komplexe Theme werden mit viel Bezug zur Praxis präsentiert. Das vermittelte Wissen ist für jeden Teilnehmer eine große Bereicherung.
Frequently Asked Questions
Is PCM® possible as in-house program?
Dependent on the amount of participants, the Vienna School of Negotiations offers full flexibility. For a tailored offer in terms of size, language, location and content, please contact our office in Vienna.
Are there any special offers for large groups?
For groups from companies, we offer special prices as well as the possibility of individualizing teaching content. For further information, please contact our office in Vienna.
For further information, please contact our office in Vienna at or tel.: +43 1 953 2652